On this page you will find information about using the technology in Willamette East (Valley 3622) including:

• Using the computer and projector (including basic projector troubleshooting)
• Using projector freeze/blank/auto image
• Using the room technology (cameras/mics/speakers) with a Zoom session
• Using the handheld or lapel mics
• Making a phone call/conference call
• Calling for help

To start the system:

1. Wake up the CRESTRON panel (if it is dark) by touching the Start button in upper right corner;  the Beaver logo will display on the panel
2. "Touch Screen to Start"
3. Turn on the computer (in bottom left of cabinet to left of desk) and check if the wireless keyboard/mouse are on (bottom switch on each).
   1. Alternately, connect your laptop or device using the appropriate connection cable in the recessed cable box (lift the black metal lid in the top center of desk).
4. On the CRESTRON panel, select Computer (if using the room computer) to turn on the projectors.
   1.  Alternately select VGA or HDMI depending on the type of cable you are using to connect your device. If using VGA and you need sound, connect the sound cable as well.
5. If using both rooms and wanting to display projection to both East and West screens, wake up the West side CRESTRON panel following Steps 1 – 2, and then select EAST FEED from the West panel.

If sound is needed:

1. First adjust volume on laptop or device
2. Then adjust volume on CRESTRON panel by touching the Playback Volume buttons
3. NOTE: remember to always check that device sound or the Crestron panel sound is not muted

To shut the system down:

1. Touch System OFF on the CRESTRON panel
2. Confirm that selection by touching YES on the confirmation screen
3. Shut down the computer (or restart if turning over to another user)
4. Turn off the wireless keyboard and mouse

Troubleshooting:

1. Blue projector screen (with laptop or tablet hooked up) means that no signal is getting from device to projector
   • check that the VGA or HDMI cable is firmly attached
   • restart the CRESTRON system by touching System OFF on panel (and confirm by touching YES), and then turn it back on following the steps in To start the system module above
2. Black screen (and Mac laptop or tablet hooked up) means that the user is attempting to display protected content (e.g. iTunes media); the protected content cannot be used
3. If the Troubleshooting tips do not work, use the phone on the wall behind the instructor station to call Media Services (see Calling for Help module)

The projectors have several features that make managing presentations easier. These buttons are located on the CRESTRON panel.

• PROJECTOR FREEZE: press to "freeze" current image for the audience; the presenter can move through slides or navigate to different websites without the audience seeing these actions. Press "freeze" again to release the image and give audience view of the new live current image.
• PROJECTOR BLANK: press to "blank" the current image; audience will only see black on the screen even though the projector is on. Press "Blank" again to return audience to view of the current image on the computer.
• AUTO IMAGE: use if image is slightly cutoff on the screen; this will sync the image

Willamette East is equipped with video-conferencing equipment including built-in microphones, speakers, and cameras (both audience camera and presenter camera). This equipment can provide an audio and video feed of the Willamette East Room to remote participants in a Zoom meeting. Inviting Willamette East into a Zoom meeting allows all Zoom meeting attendees to see and hear what is going on in the Willamette East room. This also means that those in Willamette East can see and hear the remote participants in the Zoom meeting.

Inviting Willamette East to participate in a Zoom Meeting

Option 1 (will work for ANY Zoom meeting)

1. Using either the room computer or your own laptop (connected to the room technology using the supplied HDMI cable), start your Zoom meeting https://is.oregonstate.edu/zoom. NOTE: close the window that asks you to join the meeting with Computer Audio without selecting an option.  You will use the room audio options.

   • If you are an alternate host, start the meeting through the email you received from the original host (you will NOT see the meeting in your Zoom account). If you are using the room computer, you can log into your email through Office365 at https://is.oregonstate.edu/microsoft

2. Locate the Zoom meeting ID

   • The meeting ID is the 9 digit string of numbers at the end of the Zoom URL (in your Zoom meeting, click on the caret next to "Participants" and then click "Invite" - Look at Line #2).

3. Using the CISCO panel to the left of the presenter station, touch the Contacts button and then touch Zoom from the Favorites list. 

4. Touch the green Call button that appears on the Cisco panel (you will hear an invitation to enter your Meeting ID).

5. Touch the Keypad button on the Cisco panel and enter the meeting ID as prompted (#Meeting ID#) and the meeting password as prompted (found on Line #3 below the Meeting ID). 

6. If you have implemented the waiting room feature for your Zoom room, go back to the computer/laptop and make sure you admit the "room" participant. You will see the video feed of presenter or audience show up in the Zoom video pane of your meeting).

   • You can change the video feed by touching the camera icon at the top of the CISCO panel and using the options to select either the presenter or audience camera.

Option 2 (will work for meetings where the Zoom information has been included on the Willamette East Outlook calendar

1. Using either the room computer or your own laptop (connected to the room technology using the supplied HDMI cable), start your Zoom meeting https://is.oregonstate.edu/zoom. NOTE: close the window that asks you to join the meeting with Computer Audio without selecting an option.  You will use the room audio options.

   • If you are an alternate host, start the meeting through the email you received from the original host (you will NOT see the meeting in your Zoom account). If you are using the room computer, you can log into your email through the web client at https://exmail.oregonstate.edu/owa/

2. Using the CISCO panel to the left of the presenter station, touch the Meetings button and then touch the Meeting Name listed on the screen.

3. Touch the green Join Meeting button that appears on the Cisco panel.

4. You will hear a short musical alert followed by an audio confirmation that you have joined the Zoom meeting (and then you will see the video feed of presenter or audience show up in the Zoom video pane of your meeting).

   • You can change the video feed by touching the camera icon at the top of the CISCO panel and using the options to select either the presenter or audience camera.

Muting/Unmuting Room "Participant" Audio

1. MUTE: Use the host Zoom mute controls to mute the room participant audio.
2. UNMUTE: On the keypad of the Cisco panel to the left of the presenter desk, press "1" followed by "2" to unmute the room participant audio.

Sharing Your Content to Remote Zoom Meeting Participants

(excerpted from this Zoom help document “How Do I Share My Screen”)

https://support.zoom.us/hc/en-us/articles/201362153-How-Do-I-Share-My-Screen-

1. Click the Share Screen button located in your meeting controls.

2. Select the screen you want to share. You can also choose an individual application that is already open on your computer, the desktop, a whiteboard, or an iPhone/iPad.

3. See the link above for more Sharing details

4. It is recommended to have speakers and presenters use the lapel mic or handheld mic for the best audio quality to the remote participants.

5. If the remote participants are not getting audio from the room (and assuming that the issue is not with their machine), please check that the Willamette East "attendee" on Zoom is not muted, that the Crestron panel is not muted, and that the Cisco panel is not muted. If the audio from the remote attendees is not coming through, check for mute settings in Zoom, on the Crestron and Cisco panels, and on the device used to host the meeting.

Sharing Your Content to Participants in the Willamette East Room

(excepted from elsewhere on this guide)

1. Wake up the CRESTRON panel (if it is dark) by touching the Start button in upper right corner;  the Beaver logo will display on the panel
2. "Touch Screen to Start"
3. On the CRESTRON panel, select Computer (if using the room computer) to turn on the projectors.
   1.  Alternately select VGA or HDMI depending on the type of cable you are using to connect your device. If using VGA and you need sound, connect the sound cable as well.
4. If using both seminar rooms and wanting to display projection to both East and West screens, wake up the West side CRESTRON panel following Steps 1 – 2, and then select EAST FEED from the West panel.

1. Retrieve the handheld or lapel mic from the drawer above the equipment rack to the left of the instructor desk.
2. Turn the mic on by pressing and holding the mute button. It's on the top of the lapel mic and the front of the handheld mic.
3. Adjust the volume on the Crestron panel by touching the Speech Volume buttons on the bottom right.
4. Turn the mic off by pressing and holding the mute button.
5. Return the mic to the drawer above the equipment rack to the left of the instructor desk.

The CRESTON panel is used to make phone calls from the Willamette East classroom. Please note, the phone on the wall behind the instructor station is a direct-line phone to Media Services; it is used only for technology help and not for other calls.

1. On the CRESTRON panel, touch Phone
2. Enter the number using the panel
3. Touch Call/Answer to initiate the call
4. Adjust the volume using the Playback Volume buttons (bottom left) or the Volume buttons (bottom middle)
5. If the remote party is having a hard time hearing, use the handheld or lapel mic when speaking (see Using the Handheld or Lapel Mics)
6. Touch End/Hang Up to terminate the call

Conference Calling

You can bring up to 2 people in on a call

1. Call the phone of the first participant or have them call in
2. Touch Flash
3. Call the second participant
4. Touch Flash again

In the Willamette East classroom, call Media Services with the direct-line phone on the wall behind the instructor station for help with:

• CRESTRON panel issues (sitting on the instructor station to the right of the monitor)
• CISCO panel issues (sitting on the equipment cabinet to the left of the instructor station)
• Projector issues
• Zoom issues
• computer issues