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If you are having trouble accessing the library resources or services from off-campus, here are a few things to try:
1. Make sure your web browser is up-to-date;
2. Clear your cache (Mac / PC);
3. Try a different browser.
If you are getting any kind of error message, please make a copy or take a screenshot so we can help troubleshoot the problem.
If you are trying to access an article online and the page says you need to pay for it, there are a few things to check first.
1. Did you get to the article/ebook through the OSU Libraries website? If you went straight to Google Scholar, it may not recognize you as an OSU student. In that case, you should...
2. Cut and paste the title of the article into 1Search. If you are finding the article on the web, you may need to go to the library home page and search for the article through 1Search. If we have access to the article or ebook online, you will be asked to authenticate.
3. It's always possible that this is a journal or ebook to which we do not have a subscription. In that case, place an Interlibrary Loan request and we will get it for you.
If you are following a link from your Canvas course site and you are getting an error or cannot access the resource:
Contact the OSU Libraries Information Desk
121 The Valley Library
Corvallis OR 97331–4501
Phone: 541-737-3331