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1Search (library search system)

General Troubleshooting - Clear your cache!

If your view of 1Search is not displaying correctly or if you cannot see what you have checked out in My Account, you may need to clear your cache.

Firefox

  1. Go to the top right corner of the screen and click on the icon with the 3 lines.   Chrome menu
  2. Choose History
  3. Chose Clear Recent History
  4. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  5. Next to "Details", click the down arrow to choose which elements of the history to clear. make sure Cache is checked. you do not ahev to clear Active Logins
  6. Click Clear Now

Google Chrome

  1. Click the Chrome menu Chrome menu on the browser toolbar.
  2. Select More tools.
  3. Select Clear browsing data.
  4. In the dialog that appears, select the checkboxes for the types of information that you want to remove.
  5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
  6. Click Clear browsing data.

IE

  1. Open Internet Explorer.
  2. IE 8: From the Tools menu choose Internet Options.
    IE 9: In the upper right corner, click the small gear icon (to the right of the star icon) and choose Internet Options
  3. On the General tab, under Browsing history, click Delete.
  4. Un-check the Preserve Favorites website data box.
  5. Check the Temporary Internet files, Cookies, and History boxes.
  6. The Form data, Passwords, and inPrivate Filtering data boxes may be left un-checked. You can check them to delete this data if you so choose.
  7. Click Delete.
  8. When finished, click OK to return to your Internet Explorer window.
  9. Close the Internet Explorer window and reopen.

Safari

  1. From the Safari menu, select Reset Safari....
  2. Select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all web site data includes both cookies and cache. Close all browser windows and re-open the browser.